Innovate for better
Public servants need to do things differently. To serve with distinction, they need to
be innovative and move away from routine to embrace a new culture of delivering services better.
The Public Service needs great thinkers and inventors, those who are brave enough to follow trends and evolve in an everchanging environment. Public Service
and Administration Minister Collins Chabane and Science and Technology Minister Naledi Pandor are acutely aware of this.
They recently met with Public Service leaders, innovators and other key partners at a conference aimed at unlocking innovation in the Public Service.
During the conference, hosted by the Centre for Public Service Innovation (CPSI), the Ministers said it was up to leaders in government to ensure that innovation was part of planning to improve service delivery.
“Despite all the good work done over the last 20 years, service delivery challenges persist.
This is why we need to challenge ourselves to be creative and embrace innovation as a critical approach to doing government business more smartly.
“Innovation enables us to stretch ourselves, and to think beyond the borders of our mandates to find integrated innovative solutions – be they prototypes, processes,
improving management systems, better organisational structures, ICT and non-ICT gadgets,” said Minister Chabane.
The CPSI is a think tank that comprises leaders from across the three spheres of government, innovation practitioners, academics,
private sector partners and service delivery champions, who come together to discuss strategies and the share experiences.
The centre, which now reports to Minister Chabane’s department, was first established in 2001 as a Section 21 company before being listed under the Public Service Act in 2008.
It regularly hosts Public Service Innovation Awards to incentivise and promote innovation in the Public Service.
For more information: ฮานอยพัฒนา